GBS Project References

2016 – 2019

Kazakhstan: Taraz Water Sub-Project – Corporate Development Programme

  • Diagnostic analysis of the existing operational and financial practices. Review of the utility’s current accounting system, budgeting and financial management practice, and the legal basis.
  • Implementation of the Corporate Development Programme, including review, optimization and improvement of the Company’s Charter, organizational structure, qualification requirements, staffing schedule, job descriptions, Training Plans, decision making procedures, human resources management policy, incentives mechanisms, internal control policy, etc.
  • Assessment of the organisation and its staff structure with regard to gender situation with the aim of establishing the baseline data and developing a program for improving equality between men and women.
  • Development of Performance Management Framework based on a set of Key Performance Indicators.
  • Design and implementation of the Financial and Operational Improvement Programme.
  • Development and implementation of the “TO BE” model of the financial management with application of the accounting software.
  • Preparation of the IFRS financial statements for 2016, 2017, 2018.
  • Development and assistance with adoption of the Public Service Contract.
  • Review of the existing management information systems (MIS) and procedures at the utility.  Development of the MIS strategy.  Implementing modernization of the utility’s MIS in billing, collections, accounting, customer relations and public accountability.
  • Development of bill collection procedures, including enforcement measures against late payers and non-payers that ensure that the water utility receive full and timely payments for billed services.
  • Assistance with implementation and update of the Environmental and Social Action Plan (ESAP).
  • Assistance with implementation and update of the Stakeholder Participation Programme (SPP).
  • Institutional strengthening and capacity building in accounting, financial management, sound billing and collection practices, ESAP, SPP, performance management, gender equality promotion, health and safety programmes.
  • Assistance with preparation of operational guidelines, manuals, procedures, instructions and other operational documents.

Client:

EBRD, State Communal Enterprise Taraz Su

Country of Assignment:

Kazakhstan

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

EUR 235’000

Role on the Assignment

Sole Consultant

Feb. – Nov. 2015

Syrdarya Water Supply Project – Corporate Development Plans and Targeted Regulatory Reform Measures For Water Utilities in Uzbekistan

  • Diagnostic analysis of the existing operational and financial practices at three water utilities: Gulistan City Utility, Samarkand City Utility, and Bukhara Province Utility.
  • Review and analysis of the water companies’ current accounting systems, budgeting, and financial management practices, and the legal basis relating thereto, identification of any immediate shortcomings and development needs.
  • Analysis of the regulatory framework pertaining to the utility sector.
  • Comprehensive analysis and evaluation of the current situation in public utilities, including the legislative, institutional, methodological, financial, and economic background of operations.
  • Conducting Stakeholders’ analysis.
  • Preparatin of the Corporate Development Plan (the Company’s Charter, an organizational structure, qualification requirements, staffing schedule, job descriptions, the Training Plan, decision-making procedures, human resources management policy, an incentive mechanism, an internal control policy, and etc.).
  • Development of a set of Key Performance Indicators.
  • Preparation of the Financial and Operational Performance Improvement Programme (FOPIP).
  • Revision and improvement of the Public Service Contract.
  • Review of the existing management information systems (MIS) and procedures of the pilot utilities. Development of the MIS strategy.
  • Institutional strengthening and capacity building, including delivery of training sessions and development of guidelines, manuals, and other required documents.
  • Development and implementation of by-laws to improve the regulatory and legal frameworks at the national, regional and local levels, measures for institutional changes and increase in the capacity of state and municipal officials, members of the social protection system.

Client:

SECO, Ministry of Finance of Uzbekistan

Country of Assignment:

Uzbekistan

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

USD 300’000

Role on the Assignment

Partner in association with Ernst Basler + Partner Ltd. (Switzerland)

July 2011 – June 2013

North Tajik Water Rehabilitation Project – Corporate Development Plan

  • Diagnostic analysis of the existing operational and financial practices of seven wate utililites in Karaikkum, Kanibaidam, Isfara, Gafurov, Taboshar, Chkalovsk and Khorog.
  • Review of the utilities’ current accounting systems, budgeting and financial management practices, and the legal basis relating thereto.
  • Analysis of the regulatory framework pertaining to the utility sector.
  • Preparatin of the Corporate Development Plan (Companies’ Charters, organizational structures, qualification requirements, staffing schedule, job descriptions, Training Plan, decision making procedures, human resources management policy, incentive mechanism, internal control policy, and etc.).
  • Development of a set of Key Performance Indicators.
  • Preparation of Financial and Operational Performance Improvement Programme (FOPIP).
  • Development and implementation of “TO BE” model for the financial management with the application of the new accounting software.
  • Preparation of the IFRS financial statements for 2011, 2012, and 2013.
  • Revision and improvement of the Public Service Contract.
  • Review of the existing management information systems (MIS) and procedures at the utilities.
  • Development and implementation of the MIS strategy. The development and installation of computer-based MIS to register, monitor and provide key management information across all business activities of Companies, and produce financial and other information required for reporting to third parties;
  • Upgrade of hardware and local area networks.
  • Development of bill collection procedures, including enforcement measures against late and non-payers to ensure their full and timely paying for water services provided by water companies.
  • Institutional strengthening and capacity building, including delivery of training sessions and development of guidelines, manuals, and other documents.

Client:

EBRD, SUE “Khojagii Manziliu Kommunali”

Country of Assignment:

Tajikistan

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

USD 300’000

Role on the Assignment

Partner in association with SEURECA (France)

2009 – 2011

Southern Tajikistan Water Rehabilitation Project – Corporate Development and Stakeholder Participation Programme

  • Diagnostic analysis of the existing operational and financial practices of three utilities in Kulyob, Dangara and Kurgan-Tube;
  • Review of the utilities’ current accounting systems, budgeting and financial management practices, and the legal basis relating thereto;
  • Analysis of the regulatory framework pertaining to the utility sector;
  • Preparation of the Medium-term Corporate Development Plan (Companies’ Charters, organizational structures, qualification requirements, staffing schedule, job descriptions, Training Plan, decision making procedures, human resources management policy, incentive mechanism, internal control policy,)
  • Development of a set of Key Performance Indicators;
  • Preparation of Financial and Operational Performance Improvement Programme (FOPIP).
  • Development and implementation of “TO BE” model for the financial management with application of the new accounting software;
  • Review of the existing management information systems (MIS) and procedures of the utilities. The development and installation of computer-based MIS to register, monitor and provide key management information across all business activities of Companies, and produce financial and other information required for reporting to third parties; The installation of hardware and local area network;
  • Development of bill collection procedures, including enforcement measures against late and non-payers to ensure their full and timely paying for water services provided by the water companies;
  • Preparation of Business Plan;
  • Revision and improvement of the Public Service Contract (PSC);
  • Preparation of IFRS financial statements for 2009, 2010, and 2011;
  • Staff Capacity building in the Companies through on-the-job training. The delivery of formal training for senior and middle-level managers covering all utility management aspects;
  • Stakeholder analysis, mapping and consultation. The preparation of Stakeholder Engagement Plans, and a customer relations improvement plan, including a grievance mechanism, the on-going dissemination of information among targeted customer groups
  • Development and implementation of the public participation and consultation campaign on the proposed tariff reforms, and the project.

Client:

EBRD, SUE “Khojagii Manziliu Kommunali”

Country of Assignment:

Tajikistan

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

EUR 405,000

Role on the Assignment

Partner in association with SEURECA (France)

2011 – 2013

North Tajik Water Rehabilitation Project – Stakeholder Participation Programme

  • Stakeholder analysis, mapping and consultation for seven water utilities in Karaikkum, Kanibaidam, Isfara, Gafurov, Taboshar, Chkalovsk and Khorog
  • Development and implementation of the public participation and consultation campaign in a view of the proposed tariff reforms, dissemination of information about the project, its aims, progress and activities and how it will impact on the public.
  • Preparation of the customer relations improvement plan, including mechanisms for dealing with complaints (grievance mechanism), and on-going information dissemination, targeted at and appropriate for different customer groups.
  • Assistance to the Companies in finalisation and implementation of the Stakeholder Engagement Plans.
  • Assistance to the Companies in development of the template on discloses some information on Companies activities and who to call if there is a problem, how the customers will be notified of any issues, etc.

Client:

EBRD, SUE “Khojagii Manziliu Kommunali”

Country of Assignment:

Tajikistan

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

USD 220’000

Role on the Assignment

Partner in association with SEURECA (France)

2005 – 2009

Tashkent Water Supply Project – Financial and Operational Performance Improvement Programme

  • Diagnostic analysis of the existing operational and financial practices. Review of the utility’s current accounting system, budgeting and financial management practices, and the legal basis relating thereto.
  • Analysis of the regulatory framework pertaining to the utility sector.
  • Development of Key Performance Indicators (KPI) used for targeting and measuring performance improvements.
  • Preparation of the Financial and Operational Performance Improvement Programme and a detailed strategy to implement the Programme.
  • Preparation of IFRS (IAS) financial statements. Development of a set of instruments used for the preparation of IFRS financial statements.
  • Provision of recommendations on financial restructuring measures to improve economic and financial position and long-term viability of the company.
  • Analysis and remedy of inconsistencies in accounting treatments and records.
  • Introduction of 1C: Enterprise accounting software for accounting and billing functions.
  • Capacity building of the Company’s staff.

Client:

EBRD, Tashkent Water Utility Company “Suvsoz”

Country of Assignment:

Tashkent city, Uzbekistan

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

USD 56’000

Role on the Assignment

In association with Royal Haskoning (Netherlands) and Corporate Solutions (UK)

2008 – 2009

Khujand Water – Financial and Operational Performance Improvement Programme (FOPIP)

  • Diagnostic analysis of the existing operational and financial practices. Review of the utility’s current accounting system, budgeting and financial management practices, and the legal basis relating thereto;
  • Analysis of the regulatory framework pertaining to the utility sector;
  • Development of Key Performance Indicators (KPI) used for targeting and measuring performance improvements;
  • Preparation of the Performance Improvement Programme for 2008-2018;
  • Preparation of the Public Service Contract (PSC) concluded between the Company and municipal authorities;
  • Preparation of IFRS financial statement for 2007, 2008, and 2009;
  • Review and improvement of the Accounting Policy. The development of the Accounting Manual. Strengthening commercialization of business operations;
  • Review of the existing Management Information Systems (MIS) and procedures of the utility. Further improvements of the Company’s software-based accounting system installed in 2007 by training the accounting personnel;
  • Development of bill collection procedures, including enforcement measures against late and non-payers to ensure their full and timely payments for water services;
  • Development of the Tariff Reform Plan and making a presentation of the Regulatory Framework and Water Tariff Reform Programme for regional and municipal authorities;
  • Institutional strengthening and capacity building, including delivery of training sessions and development of guidelines, manuals and other required documents.

Client:

EBRD, SCUE “Khujandvodokanal” (Khujand Water Company)

Country of Assignment:

Khujand city, Tajikistan

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

EUR 64’517

Role on the Assignment

Sole Consultant

Name of firm: Global Business Services

2016 – 2017

Reorganization of Starline Ltd., Sarajevo (Mercedes Benz)

Advising a client to restructure operations and to improve financial performance by Euro 200 thousand per year. The services included detailed analysis of operations, plans, cash flow implications and directions for development.

Brief description of main deliverables:

  • Proposing and studying structures
  • Legal consultation
  • Formulating and reviewing business plans
  • Advising on tax adjustments related to organizational restructuring
  • Support for integration of accounting policies and account processing
  • Preparation of financial statements for businesses subject to reorganization.

Client:

Starline Ltd.

Country of Assignment:

Sarajevo, Bosnia and Herzegovina

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

20.000 EUR

Role on the Assignment

Business Development Consultant

2018

Operational & Organizational Restructuring

  • Diagnostic analysis
  • Reorganization of the sales department within the company
  • Preparation of recommendations for improvement of sales processes to reduce costs and boost revenue
  • Legal consultation
  • Formulating and reviewing business plans based on sales plans.

Client:

CaDa d.o.o.

Country of Assignment:

Sarajevo, Bosnia and Herzegovina

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

15.000 EUR

Role on the Assignment

Sole Consultant

2018

Establishment of Sales Departments and Provision of Training

  • Diagnostic analysis
  • Strengthening of management skills through tailored coaching and training related to performance management, coaching and communication practices.

Client:

ORKA d.o.o.

Country of Assignment:

Sarajevo, Bosnia and Herzegovina

Approx. Contract value (in US$ or EURO)/ Amount paid to your firm

15.000 EUR

Role on the Assignment

Sole ConsultantName of firm: TABS d.o.o.

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